We put these VPNs to the test to find out which is the best!
PureVPN is solid in every aspect, but fails to really stand out aside from its exceptional customer service. TorGuard provides a lot more in the right hands, including some added options that pushes it further up the ladder and closer to some of the elite VPNs available.
PureVPN isn’t known for blazing speeds, but it also doesn’t restrict traffic in a detrimental way, making it fine for streaming and P2P. TorGuard places an emphasis on speed, which compliments its P2P and torrenting support, and uncanny ability to unblock content on several platforms.
| VPN vendor |
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|---|---|---|
| Download speed reduction | 40% (UK) | 34% (UK) |
| Upload speed reduction | 37% (FRA) | 58% (FRA) |
| Ping time to google.com | 41ms | 52.77ms |
| Average time to connect (sec.) | 11ms | 4.5ms |
| Unblock successful for |
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| Visit Site | Visit Site |
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
PureVPN has one of the better server setups in the VPN world, with 750+ servers in over 140 countries. TorGuard has 3,000 servers spread throughout 55+ countries, including some rarer choices like India, Turkey, and interestingly enough, China.
| VPN vendor |
|
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|---|---|---|
| Server Locations | 180 | 3000 |
| Server Countries | 141 | 50+ |
| IP Addresses | 750 | 3000 |
| Dynamic Server Switching | ||
| Visit Site | Visit Site |
The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow.
PureVPN has great customer support, with everything from live chat and emails, to a large knowledge base on their site. TorGuard is just as good, and has live chat, email ticketing, and numerous setup guides, along with a forum and FAQ section.
| VPN vendor |
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|---|---|---|
| Email Response Time | 7 | 7 |
| 24/7 Support | ||
| Live Chat | ||
| Knowledge Base | ||
| Video Tutorials | ||
| Visit Site | Visit Site |
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
PureVPN app is easy enough to be used by novice VPN users and offers enough settings to appeal to a seasoned player. The basic interface is simple and you just have to select a server and click on Connect. The default protocol is automatic but you can pick another option from the list. There are some tabs that let users change the settings and customize the app according to their needs.
PureVPN has apps for all major platforms, and has browser extensions as well. There is a large selection of servers and special servers for online streaming, sports streaming, anonymous file sharing, and data retention security. Or you can just connect to the fastest server of a particular country.
PureVPN works on mobile devices, and is generally successful accessing Netflix and Hulu, and definitely works in China.
TorGuard offers various options, such as a standalone VPN, proxies, and email service, which are compatible with popular platforms and operating systems. Installing the VPN is a swift process, and once you open the app, it automatically selects a server for you. Additionally, you have the flexibility to choose servers from different locations worldwide.
The interface itself is a bit lacking, and may be confusing to new users. Despite this drawback, it provides numerous customization and connection options, which definitely helps improve torrenting and streaming experiences if you know what you’re doing. If not, their support team will walk you through it.
TorGuard is highly effective in unblocking Netflix content, along with Hulu, BBC Player, and more. It’s also one of the best to use when in countries like China.
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