VPNfacile Review 2024: Before You Buy, Is It Worth It?

VPNFacile has Inconsistent Speeds

For the most part, VPNFacile lives up to its claims of uncompromising connection speeds. I found that my speeds were not impacted too severely, but that my speeds varied quite a bit more than is ideal between local and distant servers.

Speed Test Results

While most servers stayed within that ideal range for speed, there were a few outliers. With a base home network speed of ~550Mbps, I found that the majority of VPNFacile’s servers were able to match that speed or fall within 10-15% of it. When connecting to a server in the Virgin Islands, my connection speed plummeted to under 5% of my base speed. I also found that connecting to a server in Sweden dropped my connection speed by roughly 50%.

It’s normal to expect a bit of a decrease in speed when connecting to servers further from your home location. However, the inconsistent drops made using this VPN frustrating. I performed multiple speed tests and found that previously fast regions would drop down by 50-60% on subsequent tests. It’s hard to know if you’re going to get a fast or a slow connection even when connecting to a server that was quick before.

The best VPNs offer consistent internet speeds regardless of your online activities. Based on my testing, I’ve found that ExpressVPN is the fastest VPN service available today. It is ideal for multitasking, so you can easily watch a movie while playing games and torrenting.

Is VPNFacile Fast Enough for Gaming? No.

While many of VPNFacile’s servers offer fast speeds, I found the latency to be far too high for competitive gaming. I tried to hop into a game of Rocket League and experienced noticeable lag, stuttering, and missed inputs. My ping fluctuates from a stable 40-50 to upwards of 250. The inconsistent latency made it impossible to game online.

Server Network — Slim Server Network with Falsely Labeled Regions

VPNFacile’s site had a few discrepancies regarding the number of servers and the number of countries that the network covers. Some sections of the site list 31 serviced countries while others listed 29. After looking through the server page and double-checking it with the list in the application, I can confirm that VPNFacile has 54 servers across 29 countries.

VPNFacile claims to have servers located in countries where other VPNs do not. This list includes Iceland, Fiji, China, Panama, Mexico, Pakistan, Peru, Antarctica, and North Korea. Some of these claims seemed a bit unbelievable, so I decided to test this using the North Korea and Antarctica servers. Instead of the connection going through North Korea, it went through Mechelen, Belgium. The “Antarctic” server was simply routed through Paris. These servers are blatantly misleading, especially since they are used as the main selling point for purchasing the VPN.

You won’t find any specialized servers on the server list. There aren’t any that are optimized for streaming, gaming, or P2P connections. However, P2P/torrenting is permitted on any of the servers in the list with no restrictions. One thing that I found frustrating was that you could not pick specific servers. Rather, you can only select a region and the VPN will connect you to a random city-level server from the available options.

This automatic selection of the best server is marketed as a feature of the VPN, but I would have preferred an option to select my own server. On a positive note, VPNFacile owns all of its servers. This means that your data won’t be left in the hands of a third party. This fact is responsible for VPNFacile’s impressive connection speeds, as there is no additional routing or step when it comes to connecting to a server.

For a VPN with more advanced servers and a more expansive list of options, I recommend trying ExpressVPN as it has over 3,000 servers in 94 countries.

Editor's Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.

Security — Lacking Clarity

I was frustrated that VPNFacile does not list the form of encryption anywhere on its site or in the application. I would like to assume that this service is using industry-standard AES 256-bit encryption, but I cannot say for certain if that detail isn’t listed plainly on the site or in the privacy policy. It simply states that it uses “end-to-end” encryption, which doesn’t hold much meaning by itself.

VPNFacile uses OpenVPN as its sole server type. OpenVPN is a powerful and secure standard, though this VPN’s lack of additional server options like WireGuard and Bridge cause it to fall behind some of the bigger names in the industry.

After some digging around in the privacy policy, I found that VPNFacile does use SSL to secure its network. You can connect to the network through OpenVPN and use either TCP or UDP protocols through the application. Additionally, your data will be protected by DNSLeak.

This VPN has a kill switch that will cut your connection to the internet if you get disconnected from the VPN. You will have to go into the application settings to toggle this on manually. You can also set a custom list of applications that will close if your connection fails.

This VPN did not mention any independent audits or instances where its security measures have been put to the test. While it does seem as though VPNFacile has basic security measures in place, I had to take time to search policy documents for this information. Security is important, and that information should be much more accessible. The complete lack of specific encryption details makes me wary of trusting this VPN with sensitive information.

Privacy — VPN Logs Private User Information

Your private data and information are at risk while using VPNFacile. There was no mention of a no-log policy anywhere on VPNFacile’s Website. In fact, I found some troubling information in the privacy policy relating to how data is stored. VPNFacile states that your information is kept in a secure space that only a few people can access. That information wouldn’t need to be “protected” if it wasn’t kept in the first place.

VPNFacile is located in France, which is part of a group of countries that share information and intelligence called the Nine-Eyes alliance. This does not mean that your data is automatically being shared with the countries in this alliance. It means that the additional risk of that data being shared with authorities from those countries is present.

For a VPN with an air-tight no-logs policy that is located outside of any information-sharing alliances, I recommend ExpressVPN. It does not keep user information of any sort, and it uses military-grade AES 256-bit encryption.

Torrenting — P2P Sharing Possible but Inconsistent

It is easy to use torrenting programs and P2P sites with VPNFacile. There are no restrictions in terms of torrenting. You can make use of P2P connections using any of the servers in the network. This VPN won’t limit your traffic or slow your connection for downloading too much data either.

That being said, torrenting speeds tend to be inconsistent due to the spotty server performance of the VPN as a whole. I downloaded a 5GB file from the public domain and went through the process on a range of local and distant servers. I found that some servers offered fast speeds that allowed me to download the file in just a few minutes. On the other hand, there were servers that crawled along and took upwards of 20 minutes.

As a note, I’d like to emphasize that my team and I do not support illegal torrenting, so make sure your country’s laws are followed, and never download any copyrighted material.

Does VPNFacile Work in China? Unclear

I contacted VPNFacile’s customer support to see if VPNFacile worked in China— and they never responded to any of my inquiries. I reached out across multiple social media platforms and repeatedly came up empty-handed. With no support response, I cannot say for certain whether or not this VPN functions in China. However, I suggest steering clear of this VPN if you are located in China due to its lack of a no-logs policy and vague encryption standards.

What’s more worrying for me is that VPNFacile claims to have 1 server located in China. Most reputable VPN companies don’t operate servers within the country because they would be subject to China’s censorship laws. This means the Chinese government can request data from the servers, and the VPN company would be legally required to comply, which puts your security and privacy at risk.

If you’re looking for another option, I suggest you give ExpressVPN a try. Its servers delete all your data automatically so nothing is ever stored, and it’s been tried and tested to access your favorite sites and apps from China.

VPNFacile’s support is slow and primarily in French. Given that this VPN is marketed towards French speakers traveling abroad, the language choice makes sense. The issue that I ran into is that there being an English option for the website can cause English speakers who want this VPN to assume that the language is fully supported when it is not.

You can also reach out to the support team via email, Facebook, Twitter, or by filling out a contact form. All of these different methods landed similar results with no support member responding to my questions over the course of 4 business days. If you do get a reply, keep in mind that you are likely to get a reply in French even if you asked the team a question in English.

Unfortunately, this VPN does not have any sort of FAQ page or resource base for users to consult while waiting for a representative to respond. This can make troubleshooting on your own difficult, and this lack of resources only serves to make the support team’s job more difficult. Listing out answers to frequently asked questions is a great way to reduce the number of incoming tickets. For a more streamlined support experience, I recommend ExpressVPN. It has a 24/7 live support team with quick turnaround times from knowledgeable experts.