Speed | 6.8 / 10 |
Servers | 7.4 / 10 |
User Experience | 8.4 / 10 |
Support | 8.4 / 10 |
Pricing | 7.8 / 10 |
Surf Bouncer VPN Review 2024: Before You Buy, Is It Worth It?
Surf Bouncer VPN Overview
If you’re in a hurry, here’s the bottom line — You can get more servers globally, better VPN features, and 24/7 customer support with Surfshark for the same price or less. So why bother reading on?!
VPNs are all about granting anonymity — but veteran SurfBouncer takes this to quite the extreme.
Here’s what we mean:
This provider doesn’t disclose the jurisdiction it operates under, nor does it provide a physical address. For all we know, it could be a ghost company behind this VPN. But as long as the service is good…
…and it is. You can subscribe to a wide array of services, from anti-censorship and dedicated VPNs to family plans and even routers. In addition, there are “Lite” plans aimed at those who’re after unblocking content in specific locations — like the US, UK, or select European countries.
Encryption is solid, with all major VPN protocols available. Even if you aren’t interested in OpenVPN configurations (and you should be), you can get a great deal on a PPTP/L2TP plan for streaming.
SurfBouncer primarily focuses on enabling access to geoblocked or censored services. While it may not offer advanced security features, this VPN prioritizes your privacy and security. Its robust logging policy ensures no compromises are made in safeguarding your online activities.
So, is SurfBouncer worth it? Users looking to bypass geoblocks will enjoy this VPN. But if transparency is important to you, then a provider that purposely shrouds itself in mystery may rub you the wrong way. The lack of a money-back guarantee is also a bummer.
Speed
- 6.8 / 10Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Servers
- 7.4 / 10SurfBouncer has servers in 38 countries.
Server Locations
User Experience
- 8.4 / 10For what it costs, SurfBouncer feels like a bit of letdown when it comes to the user experience.
There are no dedicated apps or clients, with manual configurations being your sole option. We have to give credit where it’s due — SurfBouncer has done a good job with its in-depth guides, and the website gives copious amounts of information on various important VPN aspects.
Customer support covers the bare minimum as well — a ticket system is all you get. However, the staff is responsive and helpful in their answers.
Overall, grizzled veterans won’t have much trouble with this VPN. Still, SurfBouncer could do much better in making its service more approachable for beginners and casual users.
Still not sure if SurfBouncer is the right VPN for you? Check out our top recommended VPNs to learn more.
Support
- 8.4 / 10How We Test Customer Support and Why Should You Care
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
Pricing
- 7.8 / 10Surf Bouncer VPN offers the following plans
Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: ExpressVPN, Cyberghost, Private Internet Access, and Intego. However, this does not affect our review process, as we adhere to a strict testing methodology.