Speed
|
1.0 / 10 |
Servers
|
1.0 / 10 |
User Experience
|
1.0 / 10 |
Support
|
1.0 / 10 |
Pricing
|
1.0 / 10 |
RA4W VPN Review 2024: Before You Buy, Is It Worth It?
Reading time: 9 min
Updated on Nov 1, 2024
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Written By Justyn Newman Lead Cybersecurity Editor
RA4W VPN Overview
I was eager to test RA4W VPN, as it positions itself as a secure, no-logs VPN that seemed to be incredibly affordable. However, I was disappointed to find that my login credentials were invalid and that the support team never responded to my help requests even after waiting over a month.
RA4W is not worth paying for and will likely result in you being stuck with a non-working product that you cannot get a refund for, which was the case for me. Without being able to access this VPN’s network, I was unable to put this service’s claims of steadfast security and no-compromise privacy to the test.
Luckily, there are plenty of alternatives out there if you’re in the market for a VPN. There’s bound to be one to fit your particular use case, with options orientated around features like security, speed, privacy, and streaming.
Don’t Have Time? Here’s a 1-Minute Summary
Usually, we test a VPNs full set of features for our reviews. Unfortunately, I was not able to connect to RA4W and so could not test it. Here is what I can tell you.
- Unable to validate credentials. I attempted to access RA4W VPN’s network without luck. Jump here to see my failed connections.
- Complete lack of support. I reached out to support and never heard back. Jump here to read about my full experience.
- I never received a refund. I could not get a refund for my subscription. Jump here to read more.
I Couldn’t Access Any Streaming Platforms Using RA4W VPN
After paying for a subscription to RA4W VPN and downloading the OpenVPN configuration files, I found that my credentials did not work. Since I was unable to connect to this VPN’s network, I could not unblock any popular streaming platforms like Netflix, Hulu, or Amazon Prime Video.
Normally, I look for a VPN that can help me access content from my home region while I travel abroad. Top VPN’s can often unblock content from a wide range of streaming platforms to help you access the content that you’ve already paid for. I also tend to look for a reliable, buffer-free experience so that I can enjoy my favorite shows seamlessly. Unfortunately, RA4W VPN wasn’t able to be tested in this category thoroughly, as I was blocked from accessing its network.
Editor's Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.
Speed
- 1.0
/ 10
Promised ‘Lightning-Fast’ Speeds that Could Not be Tested
Unfortunately, I could not connect to this VPN’s network and was thus unable to test RA4W VPN’s promised ‘lightning-fast’ speeds. RA4W VPN claims to have UDP and TCP protocols, but it is difficult to speculate as to how well it would have performed without adequate testing.
Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
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Servers
- 1.0
/ 10
Server Network — Small but Inaccessible Server Network
RA4W VPN looks to have a fairly slim server network with the specific number not being listed anywhere on the site. This service claims to have ‘dozens of servers’ in five countries. If I could access this platform, that coverage would still be far from comprehensive.
When attempting to connect to one of the servers in the US, I was met with repeated errors and failed certificate authorizations when using the OpenVPN GUI.
Security — Advanced Security
This VPN touts industry-standard AES-256 bit encryption backed by OpenVPN, and it stays true to those claims. You do have to configure this VPN through the OpenVPN client, which is known for its reliable security and privacy measures. It also claims to be reinforced with DNS and IP Leak protection, but I cannot verify these claims since I was unable to test for leaks myself.
Privacy — Minimal Log Keeping
RA4W VPN is transparent about what information it keeps and what it does with this information. It only keeps your email, payment information, and optional cookie information that you have to opt in to share. Other than that, this VPN has an air-tight no-logs policy and does not share your information with any third-party entities. However, it is located in the U.S, which is part of the five-eyes alliance.
While this sounds concerning, it should not be an issue since this VPN does not keep identifiable information in the first place. If you want a VPN that actually works and offers even better privacy protections while being outside of any information-sharing alliances, I recommend ExpressVPN.
Torrenting — Supported but Not Tested
While RA4W VPN does support torrenting on its servers, it does list the exchange of copyrighted material as a violation of its TOS under ‘Unlawful Use.’ As is the case with all VPNs that support file-sharing, be sure to check with your local laws and only download files that are available in the public domain. While this VPN claims to support torrenting, I could not put this to the test myself since the network was inaccessible to me.
Does RA4W VPN Work in China? No!
I could not find information on the site detailing if this VPN works in China or not. Given that my support tickets went unanswered for well over a month, I was unable to verify or get an elaboration from the support team regarding this information.
Server Locations
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User Experience
- 1.0
/ 10
I Was Unable to Access RA4W VPN’s Network
Since RA4W VPN uses OpenVPN, it is compatible with any device that supports the OpenVPN GUI. This VPN also supports an unlimited number of device connections, which would have been impressive if I could have connected any single device. I attempted to use this service on my Windows PC and Android smartphone with no luck. Each time, my credentials failed to authorize and connect through the OpenVPN GUI.
Even if this VPN did work seamlessly, it would be a bit tricky to set up for those of you who may be new to VPNs. RA4W VPN lacks a standalone client, so you have to go through the site and import the VPN’s configuration files to OpenVPN, which has to be downloaded separately. The whole process only takes a few minutes, but it involves slightly more technical know-how than downloading an all-in-one application.
There are certainly more streamlined options for Windows PCs in particular that make downloading and configuring the service less of a headache.
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Support
- 1.0
/ 10
I was very disappointed with RA4W VPN’s support. The site only has one method of contacting the support team, which is through a ticket-based system. There is no live chat or anywhere else where you can reach out for help. There is a knowledge base with guides, but there are only a handful of these.
I was further disappointed by RA4W VPN’s complete lack of response to my tickets. At the time of writing this review, It has been over a month since I submitted both of my tickets. I have yet to receive anything but an automated response saying my ticket was received.
I checked the site, my inbox, and spam folder and never found any sort of response from an actual support agent after over a month of waiting. Keep in mind that I paid for this VPN as well, and I was never able to get a refund due to the lack of contact with this VPN.
How We Test Customer Support and Why Should You Care
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
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Pricing
- 1.0
/ 10
As this VPN did not function and the support team was inaccessible, I do not recommend spending any money on this service. You will likely end up with a non-working VPN and no way to get your money back. It is unfortunate as this VPN is priced quite well for the features it claims. I would have been eager to put those features to the test.
I successfully purchased and obtained the configuration files for this VPN, but unfortunately, my credentials were not verified. Despite my numerous attempts to seek assistance from their support team, I faced continuous disappointment as the service failed to function properly and no refund was provided. Being that there was no way to cancel the auto payments through my account window, I had to put a stop payment on it myself to avoid being charged again.
RA4W VPN offers the following plans
Final Verdict
RA4W VPN did not allow me to connect to its network and had an unresponsive support team that was unable to help me. This VPN is not worth spending money on, as I was unable to use its service despite multiple attempts and over a month of reaching out for assistance. I am especially disappointed as many of this VPN’s claims sounded promising. Ultimately, I cannot recommend using this VPN in any capacity.
For a VPN that is reliable and won’t run off with your money without providing a service, I recommend ExpressVPN. It has impressive speeds, vast unblocking capabilities, and a user-friendly interface that makes it great for those of you who may be new to VPNs.
Editor's Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.
FAQs About RA4W VPN
Is RA4W VPN good?
Can I use RA4W VPN for free?
Is RA4W VPN really safe?
Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: ExpressVPN, Cyberghost, Private Internet Access, and Intego. However, this does not affect our review process, as we adhere to a strict testing methodology.
| United States | |
| 2013 | |
| Yes |
