Speed | 5.0 / 10 |
Servers | 6.0 / 10 |
User Experience | 4.0 / 10 |
Support | 3.0 / 10 |
Pricing | 4.0 / 10 |
NetflixVPN Review 2024: Before You Buy, Is It Worth It?
NetflixVPN Overview
Not every VPN can confidently name itself after the platforms that it can access. When I discovered NetflixVPN, I expected it to solely be a VPN designed for Netflix. However, this VPN reported many other worthwhile features. I wanted to be certain about what its developers boasted of — top-range streaming capabilities, unlimited bandwidth, residential IPs, and a host of other features.
NetflixVPN is a decent option for accessing your major streaming libraries but isn’t the best in terms of accessibility and support. The VPN does not have a native app, making it a little tricky to install if you’re new to VPNs.
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Don’t Have Time? Here’s a 1-Minute Summary
- Unblocks Netflix. NetflixVPN can unblock Netflix and most major streaming platforms. Here is what I discovered about its streaming capabilities.
- Not exceptionally fast. Your internet speed might be slowed considerably when you connect with NetflixVPN. Take a look at the speed tests.
- More than 2,000 servers in 48 locations. You won’t lack servers when connected to NetflixVPN as it offers you multiple options to connect to. Take a peek at some of the available server locations.
- No native software. NetflixVPN is hosted by open-source protocols and mostly does not have software of its own. This is how NetflixVPN would work for you.
- Customer support on WhatsApp and email. You have the option to reach NetflixVPN via WhatsApp or email. See how fast they respond.
- No free plans. You cannot use NetflixVPN for free, no matter how small the period. There is also no money-back guarantee. See how to pay for NetflixVPN.
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NetflixVPN Unblocks Netflix, Hulu, BBC iPlayer (But Can’t Access Disney+ and Prime Video)
Streaming is possible with NetflixVPN, but I experienced quite a dip in video quality. Irrespective of the server you choose to use for streaming, you likely won’t be able to watch your favorite shows in high definition.
NetflixVPN promotes its service as a reliable option for streaming but fails to deliver excellently. This disappointed me given that the service is named after one of the biggest streaming platforms on the market. NetflixVPN boasts largely of its “residential servers,” which led me to assume that it would offer excellent streaming services, but my tests debunked my assumption. Despite the non-ideal streaming quality, NetflixVPN unblocks most streaming platforms, which is a feat that many VPNs fail to achieve.
Netflix, Hulu, HBO Max, BBC iPlayer: Unblocked
With NetflixVPN, I was able to access my Netflix US library. I tested its streaming capabilities with the TCP and UDP protocols of available US servers. Both protocols unblocked the service, but I didn’t enjoy viewing in low visual quality.
While I streamed, my connection buffered occasionally. I streamed for 30 minutes straight and never lost connection. Aside from being able to unblock US Netflix libraries, you can access your original content library while you’re overseas using servers in other locations like the UK, Canada, and Australia.
I was also able to access my Hulu account with NetflixVPN on my first attempt. However, similarly to my experience streaming on Netflix, the videos were rendered in very poor quality. Nevertheless, I streamed for a long time and never lost connection.
HBO Max took quite a while to load up but, when it eventually did, I was able to stream with minimal lags.
To verify if NetflixVPN unblocks UK streaming platforms, I contacted a colleague located in London, and true to claims — BBC iPlayer is accessible with NetflixVPN. You can also access exclusive UK streaming platforms like ITV and Channel 4 with it. However, streaming with Netflix VPN never guarantees that you can do so in high definition like ExpressVPN, which can unblock most popular platforms while rendering speedily in HD.
Disney+ and Prime Video: Blocked
I was disappointed that NetflixVPN failed to unblock Disney+ and Amazon Prime Video. This VPN claims its service to have comprehensive unblocking capabilities with unlimited bandwidth. Yet, NetflixVPN was unable to deliver on these promises.
Unlike Netflix or BBC iPlayer, Disney+ just wouldn’t open up the homepage to me. It remained blank with its theme color regardless of my server choice. Further attempts resulted in 404 errors. While Amazon Prime Video opened, it detected that I was attempting to stream with a VPN. This is a poor result for a VPN that supposedly depends on residential servers to get past VPN detection systems.
Based outside of the U.S? Some titles may be unavailable in your current location
My streaming experience with NetflixVPN fell short of the comprehensive experience that it promised. This shouldn’t deter you as there are several options for VPNs that can help you access your US Netflix library while you travel abroad.
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Editor's Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.
Speed
- 5.0 / 10Average Speeds for All Tasks
Fast internet speeds aren’t present with NetflixVPN. Although I didn’t experience any failed connections with NetflixVPN, the slow connection speeds made for a sluggish experience in most tasks.
Nevertheless, NetflixVPN offers two protocols per server which are TCP and UDP. Both protocols are ideal for regular activities; however, the UDP servers are significantly faster than TCP servers. TCP servers are much more secure than UDP servers because they operate as connection-oriented protocols. However, this comes at the expense of server speeds as UDP (the lightweight alternative) is remarkably faster than its counterpart.
Speed Test Results
My internet speed readily decreased when I connected to NetflixVPN. Before testing the available servers, I tested my base speed and the download speed gauged up to 53.64Mbps while the upload speed totaled 34.17Mbps. Connecting to the US server sank my download speed to 19.09Mbps, a decline of over 64%. While I could still perform less intensive tasks like FaceTime, these speeds were not ideal for intensive tasks like gaming.
The UK wasn’t great either as it leveled at 11.42Mbps, a decline of 77%. Since Australia was the farthest location available, I tested the speed of its TCP server and it was 4.57Mbps, a decline of 91%.
Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds
Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
Servers
- 6.0 / 10Server Network — 2500+ Servers in 38 Locations
NetflixVPN claims to be available in 48 locations but a look at their network list indicates the presence of servers in only 23 countries and 38 locations. The good news is that you can have both TCP and UDP protocols on your favorite servers, but OpenVPN would only let me install 50 servers as both TCP and UDP separately. You will have to delete some servers and regions to create a list of ones that fit your use case.
The majority of NetflixVPN servers are located in North America, South America, Europe, Asia, and Oceania. NetflixVPN has no servers in Africa and only has some locations in the Middle East. Nevertheless, their server list still covers locations like Turkey, India, China, Japan, Russia, South Korea, Mexico, Thailand, Singapore, Australia, the US, UK, Canada, and Italy. The US location has 3 servers, the UK has two, and Japan has 6. To switch between servers you have to enter your NetflixVPN password and email for each server. However, you can decide to save your details to prevent reentering them on subsequent visits.
Security — Basic Security Features
The security features of NetflixVPN cover the basics. Security is a very important feature for VPN users as a compromised connection risks revealing your identity. NetflixVPN, just like other modern VPN clients, is backed by AES 256-bit encryption. This feature makes the client practically impenetrable.
With NetflixVPN, you can access protocols like the PPTP, L2TP/IPSEC, OpenVPN, SSTP, and IKEV2. I also tested out the automatic kill switch feature on the VPN, and it turned out great. This feature automatically blocks access to the internet if your connection to the VPN’s network is disrupted. NetflixVPN does not block ads irrespective of the plan you opted for. There are no settings to encrypt WIFI networks, split-tunnel, or block malicious websites.
On the other hand, NetflixVPN offers strong DNS protection. Given the failure to deliver on its streaming promises, I wasn’t confident that it would pass these tests. Thankfully, I was wrong and my IP location was well hidden for both my IPv4 and IPv6 addresses.
Privacy — No Defined Detail About Privacy
There are no official reports about the logging policy of NetflixVPN. The VPN has also never been verified by independent auditors. However, it isn’t likely for this VPN to keep logs since it uses OpenVPN. OpenVPN has long been a trusted platform for VPNs that do not keep user data. However, this is still an unverified claim and shouldn’t be completely trusted since NetflixVPN does not have a clearly-defined policy listed on its site.
During my tests, I discovered that NetflixVPN config files save details like your username and password. Other logged details are stored on the log file section of each server. These log files are major details regarding your connection status, failed connections, and records of server usage at different times and dates. You are free to clear these logs if you’re not comfortable with them being around. Keep in mind that the presence of these logs is for personal use and isn’t reported to the VPN. If you’re still skeptical and want a VPN that has a clear-cut no-logs policy, I recommend ExpressVPN.
Editor's Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.
Torrenting — Yes! On Designated Servers
You can torrent and access peer-to-peer files with specific NetflixVPN servers. This feature is only obtainable on servers based in 6 NetflixVPN locations — Luxembourg, Sweden, Netherlands, Canada, Russia, and Hong Kong. I downloaded some BitTorrent files and, although it took a little too much time, I completed the download successfully.
You should bear in mind that NetflixVPN, just like other VPNs, does not support copyright infringement by attempting to download peer-to-peer files from illegal sources. Going against this warning would amount to a violation of policy terms. If you’re ever unsure about the legality of torrenting, be sure to check your local laws and only download files available in the public domain.
Does NetflixVPN Work in China? Only on Chrome Extensions
NetflixVPN has its domain name blocked in China, therefore you can only use the Chrome extension as an alternative. While this might be okay, it does not guarantee sufficient coverage over the powerful internet censorship in China. You wouldn’t be able to access software on your PC without additional coverage and you might not be able to browse from other browsers.
When I contacted customer support about this question, the representative assured me that, although NetflixVPN can only be accessed in China via the Chrome extension, they can help me unblock it when I arrive in China.
This means that I would have to download the VPN beforehand and work hand-in-hand with the customer support team to fully unlock internet access via NetflixVPN in China.
Server Locations
User Experience
- 4.0 / 10Simultaneous Device Connections — Valid for Only 2 Devices
NetflixVPN offers a very limited option for shared connectivity. You can simultaneously connect your subscription to two devices notwithstanding the price plan you opt for. However, simultaneous connections are not limited to any type of device or model. You can easily share your plan on your PC and mobile phone.
However, that would leave your other devices (other phones, PCs, routers, consoles, and TVs) open and vulnerable as you can’t use them altogether. This is completely different from what IPVanish offers, a VPN that allows you to connect limitlessly to all of your devices at the same time without sacrificing your speed.
Device Compatibility — Multiple Options and Browser Extensions
Remarkably, NetflixVPN is compatible with a wide range of devices. Since this VPN client leverages open-source protocols like OpenVPN, it can be used on any device that allows the installation of these protocols. Under this feature, you can use NetflixVPN on any Windows device, macOS, Android, iPhone, Blackberry, Linux, Ubuntu, and routers.
Furthermore, NetflixVPN offers extensions for conventional browsers like Chrome, Microsoft Edge, and Firefox. Given its device connection limitations, you may run into hiccups when trying to connect all of your Windows devices. There are other top VPN options for Windows users if you need to connect a wide range of devices.
Ease of Setup & Installation — No Native App Aside for Android
If you have limited knowledge about VPNs, you might have a hard time trying to install NetflixVPN on your devices. Unlike other VPNs, NetflixVPN is not independent, rather it is hosted by third-party software. You can only install NetflixVPN manually, and this process can take quite some time to be completed. However, NetflixVPN does have tutorials on how to successfully install the VPN on several devices but these tutorials aren’t very detailed. I would have preferred video tutorials so anyone can effectively follow the installation process.
Installing this VPN on your Windows device can be tricky. There are three different tutorials for three Windows versions — Windows XP, Windows 7, and Windows 8/10. I used Windows 10 for this test. NetflixVPN designates OpenVPN to handle the installation process for Windows 10.
How to Install NetflixVPN on Windows 8/10
- First off, you have to download and install OpenVPN GUI for Windows 8/10 from a special link on NetflixVPN’s website.
- During the installation process, ensure that you permit OpenVPN to install EasyRSA 2 Certificate Management Scripts. This setting would enable you to download and forward config files for the VPN client.
- After successfully installing OpenVPN, go to NetflixVPN’s client area and click on “Node List” to download the config files.
- Extract the downloaded file and delete some servers to keep them below 50. When you are satisfied with the number of available servers, copy the file to the OpenVPN directory on your Windows device. You can find the OpenVPN directory in “C:Program Files (x86)OpenVPNconfig” for 32 bit Windows or “C:Program FilesOpenVPNconfig” for 64 bit Windows.
- Finally, locate the OpenVPN icon in your toolbar. Click “connect” on your preferred server, then enter your NetflixVPN email and password and you’re ready to surf the internet with the additional layer of security and anonymity that NetflixVPN offers.
The installation process is similar if you wish to install NetflixVPN on your Mac, the prominent difference is that you have other third-party software options like OpenVPN, AnyConnect, and Cisco IPSec. During my tests, NetflixVPN debuted its service on the Google Playstore with the name “NFLXVPN.” With this native app, you don’t have to install OpenVPN first. The interface in the Android app is quite user-friendly and easy to navigate.
Support
- 3.0 / 10I do not rate NetflixVPN high in terms of customer support and professionalism. NetflixvPN offers three means to reach out to them — a contact form, email, and WhatsApp messaging platform. When I sent a message to their support on WhatsApp, I was stunned when I didn’t get a response after over 12 hours. I continued dropping messages but the support official kept reading my messages without replying. After more than 4 days of waiting, a reply came but wasn’t what I expected as it sounded unprofessional and cold with no apology or reason for not answering my questions for that long.
My experience with the email option was better. I got answers to my question within three hours. However, there is a lot of room for improvement in the professional etiquette of their support staff. If you have a complaint, I recommend using the email option as they might see your queries and offer answers quicker.
How We Test Customer Support and Why Should You Care
We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.
Pricing
- 4.0 / 10NetflixVPN has fixed average pricing. These plans are split into four price structures and offer identical features from each other.
You only get two payment modes which are PayPal or credit/debit cards. While these payment gateways are conventional, they are not comprehensive. However, NetflixVPN gives you an option to load funds referred to as “credits” on your NetflixVPN account. These credits allow you to pay for a plan of your choice.
While NetflixVPN does not offer a free plan, it does offer up to 40% discounts on more extensive plans. It is also important to note that NetflixVPN does not run a refund policy unless you encounter an unresolvable issue with their service. According to NetflixVPN’s terms of service, they would provide a refund only during the initial 30-day period of purchase, but it’s important to note that obtaining a refund might be challenging due to the limited accessibility of their support team.
NetflixVPN offers the following plans
Final Verdict
NetflixVPN is quite competent at unblocking streaming platforms, although at the expense of visual quality and connection speeds. The fact that you can connect to one server via two protocols means that you can intertwine the features of speed and security depending on the activities you are carrying out on the web. Furthermore, NetflixVPN offers torrent-friendly servers to access peer-to-peer files. The potential for this VPN client to work in geo-restricted locations like China cannot be understated as well.
Nevertheless, the downturns of NetflixVPN are glaring. For one, the VPN isn’t a great option for privacy-focused prospects as there is no official information about their logging policy. The fact that there is no native software for this platform on most devices can make this service difficult to understand. NetflixVPN does not offer any free plan at the time of writing this review either. A better alternative for NetflixVPN should be a VPN that offers a native app, has great streaming capabilities, and is secure — this is what VPNs like ExpressVPN are built for.
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Editor's Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.
FAQs About NetflixVPN
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Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: ExpressVPN, Cyberghost, Private Internet Access, and Intego. However, this does not affect our review process, as we adhere to a strict testing methodology.