Getflix VPN Review 2024: Before You Buy, Is It Worth It?

Slow and Unreliable Connection Speeds

Performance tests yielded disappointing results. There was a considerable reduction in download speed as compared to my normal connection, but at around 4-5Mbps, it was still usable for light streaming and basic web browsing. I found that it performed inconsistently when I attempted to perform more intensive tasks.

While the following information may not give you a complete picture of what to expect based on your location and the type of internet connection you use, it provides an overview of what you can expect.

Speed Test Results

To begin with, I ran a speed test without the VPN running and recorded 133.81Mbps download speed and 52.75Mbps upload speed.  Next, I connected to a New York server as it was the nearest to where I was located. I got 4.08Mbps download and 16.03Mbps upload speeds while connected to the server. It is easy to see that Getflix throttled my web connection considerably.

After that, I tested the speed of a distant server in Singapore. I got download speeds of 4.34Mbps and upload speeds of 14.18 Mbps after connecting. Servers in France, Australia, and the UK retained 4% of my benchmark speed.

On average, my speed decreased by 96%. Having such a low and inconsistent speed is a big disadvantage of this VPN. If you are looking for the fastest VPN, I recommend that you check out ExpressVPN. The VPN offers consistently fast speeds regardless of whether you are connecting locally or remotely.

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Server Network — Small Server Network

Depending on what you choose to use, the VPN and Smart DNS have different server options. Getflix’s VPN service offers 30+ servers spread across 20+ countries. This is a slim network compared to Cyberghost which offers 11,670 servers in 100 countries across the globe. This clearly shows that Getflix is behind in this regard by a considerable margin.

Getflix’s list of available locations extends beyond the usual cities in Europe and the US. It has servers in places that are often overlooked by top VPNs, including UAE, India, Turkey, and South Africa. You can also switch between servers and enjoy unlimited speeds with no caps on bandwidth.

As part of the Getflix service, the company has 27 dedicated streaming servers, 4 torrenting servers, and 26 Smart DNS servers. Of the 26 DNS servers, 11 support DNS-over-VPN connection, making it perfect for use in hotel rooms, college campuses, 3G and 4G mobile devices, and in countries that restrict third-party DNS servers. You should be aware that if you choose to connect to one of Getflix’s Smart DNS servers, your data will not be encrypted.

Security — Strong Encryption, Basic Security Features

Getflix VPN has the following industry-standard VPN security features:

• 256-bit AES encryption — Secures your data with the same encryption used by banks and governments.
• Kill switch — This feature disables your internet connection in case your VPN goes down for any reason, ensuring that your IP address is not revealed.
• DNS leak blocker — The tool is designed to help prevent a browser issue that could potentially reveal the true IP address of your device. Sliding this toggle will further prevent DNS leaks.
• Auto Reconnect — When you initiate your application, this feature will automatically connect you to the last server location you used. Additionally, it will automatically reconnect to your VPN if you lose connection.

Your Getflix VPN traffic is encrypted using OpenVPN UDP, IKEv1, IKEv2, PPTP, SSTP, and L2TP protocols. You should use OpenVPN whenever possible as it offers the best security out of the available protocols. Note that all of the other protocols available from Getflix are not as secure as OpenVPN.

I tested Getflix’s VPN apps with a VPN leak test tool, and my DNS or IP addresses did not appear to have been leaked as I was not actually located in Australia or California at the time of testing like the tool was showing. This means you can browse the web, stream content, and torrent while keeping your IP address hidden.

Lastly, Getflix offers a DNS spoofing feature intended to give you access to your home content while you travel abroad. The use of this feature does not provide any security features other than the ability to conceal the location of your device.

Privacy — Safe but Not Log-Free

I found Getflix’s privacy policy to be vague. Despite the company’s claim that logs are not kept, it clearly states that the VPN may keep some personal information, such as names, email addresses, payment card details, and mailing addresses. It also collects other non-personal data such as your computer, browser, operating system, and ISP. However, your data is only transmitted to Getflix if you choose to do so voluntarily.

Getflix strongly advises its subscribers to share some personal information because it will improve customer service, make it more efficient, and speed things up. According to the company, it uses advanced security measures to prevent unauthorized access to user information and never rents or sells user data to third parties. This VPN provider may also place cookies on your computer to monitor your usage patterns. While you can block the cookies, certain VPN functions will not work.

Getflix is in a favorable geographical location. Seychelles does not belong to the 14-Eyes Alliance and, therefore, Getflix does not have to comply if any other countries were to come knocking on this VPN’s door requesting your personal information. Moreover, the government of Seychelles rarely interferes with the right to access the internet.

Ultimately, Getflix does not track or collect any information about your online activities or activity on the official website unless you choose to provide some extra functionality. The company logs your requests to provide customer support, but only with your consent.

Stay safe with Getflix VPN

Torrenting — Limited P2P Support

Although Getflix supports torrenting, the decrease in speed while connected to the VPN makes it less than ideal. This service offers specialized P2P servers in the Netherlands, Turkey, Sweden, and Switzerland but warns against taking advantage of this function to download copyrighted material. All of the popular torrent clients, including qBittorrent, uTorrent, and Deluge, worked with it in my testing.

The VPN offers a kill switch which is useful for BitTorrent users and frequent torrenters, as you would not want your IP address and location to be exposed. But sadly, it lacks split-tunneling, and I’m also not convinced that its cookie-collecting practices are that secure, given that they are used to track user activity.

ExpressVPN is my preferred VPN for torrenting as it supports P2P traffic across its servers in more than 105 countries, offers impressive security and privacy features, and offers some of the fastest download speeds. My team and I do not endorse illegal torrenting, so make sure to comply with your local laws and regulations before peer-to-peer sharing files.

Editor's Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.

Does Getflix VPN Work in China? No!

If you’re planning on visiting China, Getflix VPN won’t work there. For one, there are no local VPN servers, so you’d have to make the connection over long distances, which would slow speeds down.

Second, and perhaps more importantly, Getflix VPN is not equipped with obfuscation tools to get you past the Great Firewall. If Chinese censors detect OpenVPN traffic, they may block it and leave you without VPN protection.

Even though Getflix VPN includes the PPTP protocol, which is more effective at bypassing censorship, it’s not worth the risk since PPTP is not very secure. You should check out ExpressVPN if you are traveling to China, as it is one of the few VPNs that work there consistently. Note that the protection of a VPN doesn’t permit you to commit illegal acts, so please exercise a basic level of caution when using a VPN in China,

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Editor's Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.

Getflix support communicates primarily via live chat and a contact form. In addition, the Getflix website has a huge knowledge base (educational articles, Smart DNS and VPN setup guides, DNS-over-VPN tutorials) that covers many issues you might encounter with its service. An FAQ section is also available, although it is not very extensive.

I contacted support via a contact form and was promptly assisted by a friendly and knowledgeable representative. The service seemed a bit buggy when I tried the live chat support. I experienced a situation where the person I was talking to was unable to answer my question, and the chatbox vanished. I tried to refresh several times, but the live chat feature did not return. Possibly, there was a technical failure, or perhaps the live chat was shut down on purpose. In any case, I didn’t get an answer at the time.

Getflix maintains an active social media presence on Twitter and Facebook, via which it shares updates about its services. Some customers have reported that they can get in touch with them faster on Facebook than through submitting a help ticket.

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