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MSpy Overview

mSpy feels more like a surveillance app than a parental control tool, as its features are focused on monitoring kids rather than managing their activity. Nonetheless, I extensively tested mSpy and its various features to learn whether it can help keep kids safe.

In my tests, I found that mSpy’s monitoring capabilities are helpful for protecting kids. The location tracking pinpoints where they are at all times, while the in-depth monitoring tools let you know what they’re doing and who they’re contacting. Unfortunately, it lacks a few key features, like screen time limiting, meaning you can’t manage your kids’ device activity with it.

Note that it costs a bit more than its competitors. However, some of mSpy’s unique features, like screen recording and keylogging, might make it worthwhile.

Safeguard your kids with mSpy

In a Rush? Here’s a 1-Minute Summary

Protect your children with mSpy

Features

mSpy is packed with several surveillance features to monitor your kids’ activity. However, it lacks key parental control tools like screen time limits. So, it’s most effective at monitoring your kids’ activity but doesn’t isn’t that effective in helping manage it.

Call, Message, Web, and Social Media Monitoring

mSpy includes comprehensive call, message, web, and social media monitoring. It shows a full history of everyone your children have been calling, including at what times. Additionally, it displays a list of their most frequently contacted numbers, letting you quickly know who they’re regularly getting in touch with.

The text message monitoring is quite thorough, showing you all your kids’ messages. You can see who they’ve been texting and what the messages are. It keeps a full record of all messages, so you can open any text thread and see the entire conversation.

Screenshot showing the text message monitoring feature in mSpy

See a full history of your kids’ text messages

Some apps have limits on what social media they can monitor, but mSpy can get messages from almost every single social media platform. This includes WhatsApp, Instagram, Snapchat, Telegram, Discord, and more. The comprehensive monitoring ensures your kids don’t have unsupervised conversations with anyone, regardless of what app they use.

Screenshot of mSpy showing a detailed log of all social media messages

mSpy tracks messages on most social media platforms

Besides the above, mSpy’s in-depth website monitoring shows you all the websites your kids visit. You can see what bookmarks they create, ensuring you’re fully informed about all their online activity.

App and Website Blocking

Safeguarding your kids against unsafe apps and websites is essential, so it’s great that mSpy has reliable app and website blocking tools. The website blocker isn’t as comprehensive as the web filtering tools in top parental control apps like Qustodio. However, it’s still easy to use and lets you block any website by entering its URL in the online dashboard.

Screenshot showing how to block websites using mSpy

You can enter website URLs to block them

The app block is similar, as you can easily block apps on your kids’ phones through the online dashboard. This feature shows you a complete list of all apps on your kids’ phone, letting you easily browse through them and block access to any that you feel are inappropriate.

Screenshot showing how to block apps using mSpy

Easily block apps that you feel are inappropriate

Location Tracking and Geofencing

mSpy’s location tracking is among the best available. Its location monitoring feature shows you exactly where your kids are while also giving a full history of where they were and when. This lets you track everywhere your kids go and make sure they aren’t going to any unsafe locations.

Screenshot showing the location tracking feature in mSpy

mSpy offers comprehensive location tracking

Alongside the comprehensive monitoring, mSpy also provides effective geofencing. It lets you mark specific areas on the map using the online dashboard and sends you alerts whenever your kids enter that area.

Screenshot showing the geofencing feature in mSpy

Geofencing lets you know when your kid arrives somewhere

Keylogging and Screen Recording

For thorough monitoring, mSpy provides keylogging and screen recording capabilities. The screen recorder regularly captures what your kids are browsing and viewing on their devices, keeping you informed about whether they’re accessing any unsafe or inappropriate material online.

Screenshot showing screen recording logs in mSpy

mSpy can record the screen on your kids’ devices

mSpy’s keylogger is also quite thorough, as it tracks all your kids’ keystrokes on their devices. It also has keyword tracking capabilities, letting you know whenever your kids type a specific word on their device and instantly highlighting it in the online dashboard.

Screenshot showing the keyword tracking feature in mSpy

mSpy lets you monitor specific keywords

Photo, Video, and App Monitoring

Another highlight of mSpy is that the app shows everything your child has on their phone. You can see all the images and videos stored in their library, letting you instantly check and ensure that your child doesn’t have any unsafe or inappropriate media stored on their phone. You can even open up any of these images or see the full videos if needed.

Screenshot showing the video monitoring feature in mSpy

See a full list of all the videos on your kids’ phones

Other than the videos and images, mSpy shows you all the apps on your kid’s phone. This lets you easily check to see whether they’re using any apps that could be dangerous or unsafe.

Screenshot of mSpy displaying a list of all installed apps on a selected device

View all the apps your kid’s phone has

Overall, mSpy comes with an impressive set of comprehensive monitoring features. This parental control tool lets you know exactly what your kids are up to, who they’re in contact with, and where they’re going. While the lack of critical features like screen time limiting puts it behind other top competitors, it’s still a solid app to monitor your kids’ activity.

Keep your kids safe with mSpy

Installation

mSpy only works on Android and iOS devices, but it’s easy to set up on either platform. The following guides explain how to install it on either of these operating systems.

Installing mSpy on Android

  1. Subscribe to mSpy. Navigate to mSpy’s and subscribe to your preferred plan.
  2. Install the APK. Get the APK from mSpy’s web portal and install it on the Android device you want to monitor.
  3. Grant permissions. Provide all necessary permissions to the mSpy app once it’s installed.
  4. Begin monitoring. You can now monitor activity on the device by logging into mSpy’s web portal.

Remember that mSpy’s functionality will vary based on whether the Android device is rooted. Various features are unavailable on unrooted devices, including social media monitoring and geofencing capabilities.

Installing mSpy on iOS (iCloud Sync Method)

  1. Subscribe to mSpy. Access mSpy’s website and purchase your preferred plan.
  2. Access the mSpy iCloud login. Access the personalized mSpy iCloud Sync login page through the web portal and log into it using your mSpy account.
  3. Enter iCloud credentials. Enter the credentials of the target iOS device’s iCloud account on mSpy’s iCloud Sync page.
  4. Verify the login. Check the verification code on the target iOS device and enter it into the mSpy iCloud Sync page.
  5. Begin monitoring. Access the mSpy web portal and monitor activity on the target iOS device.

Note that there are other ways to use mSpy on iOS devices, which you can find on the mSpy website. This includes a WiFi sync method and another method that only works on jailbroken iPhones. The amount of information you can monitor will depend on which method you use, with the jailbreak method providing the most comprehensive monitoring.

Ease of Use

Among this app’s strengths is that mSpy is incredibly easy to use. After you’ve set it up on your kids’ devices, you can easily monitor all their activity from the online dashboard.

Intuitive Online Dashboard

mSpy’s online dashboard provides a full overview of everything your kids are up to. It lets you know what websites they’re visiting, who they’re calling, who they’re messaging, and more. There’s also an intuitive menu on the left-hand side that you can use to access any of the monitoring features, including location tracking, social media monitoring, and more.

Screenshot of mSpy's comprehensive online dashboard

See all your kids’ activity in the online dashboard

Another highlight is that mSpy’s dashboard also shows you the current status of the monitored device. It lets you know whether it’s connected to a WiFi network and even what the current battery percentage is. This is useful information to have, as it lets you know if your kids’ devices are about to power off.

Support

Despite having a live chat option, mSpy’s customer support has a lot of room for improvement. The only options available to get help are the inconsistent live chat and an FAQ section.

Live Chat

mSpy’s live chat is helpful when it works, but it’s hard to reach. You can access it by clicking the chat bubble icon at the bottom-right of any page of the official website. However, I frequently found during my tests that this bubble seemingly kept appearing and disappearing at random. You may have to refresh the page a few times in order to find and use it.

Upon accessing the live chat, you’ll speak to a bot that can respond to generic queries. You have to specifically ask for an agent to speak to a real person. Another issue I experienced here is that it often takes a long time to connect to an agent. Sometimes, I waited roughly 10 minutes only to see a message saying there was no agent available and to try again later.

Thankfully, the live chat agents are helpful once you finally connect. I asked various questions regarding mSpy’s plans, and I received thorough answers to each query.

Screenshot of a conversation with mSpy's support

The live chat is helpful once you actually connect

FAQ Section

mSpy’s FAQ section is very basic and less comprehensive than the detailed online knowledge bases competitors like Qustodio offer. It includes simple setup guides, compatibility information, brief feature explanations, and other similar information. There’s also a search function that you can use to quickly find the information you need.

Unfortunately, the FAQ section doesn’t have in-depth information about any topic. If you want to know more, you must contact live chat support, which can be hard to reach.

Pricing

mSpy is among the more expensive parental control tools available. It offers 1-month, 3-month, and 1-year plans, all providing the same features. The 1-year plan has the cheapest per-month price of $11.67, while the 3-month plan costs $28.00/month, and the 1-month plan costs $48.99. If you want the best value, getting the 1-year option is worth it.

Remember that these prices are valid for the first term only. Each plan gets more expensive on the first renewal, with the 1-year plan costing $16.67/month, the 3-month plan costing $40.00/month, and the 1-month plan costing $69.99.

Note that the subscription plan available on mSpy’s website only monitors 1 device. This makes mSpy a lot less cost-effective than competitors like Qustodio, which can monitor unlimited devices with the most expensive plan.

While subscriptions for multiple devices aren’t available directly, you can contact support to get a custom plan for multiple devices. When I asked a live chat agent, they offered me a 6-month plan that could monitor up to 5 devices for $360. It’s odd that you have to contact support to ask for this, but it’s worth keeping in mind if you wish to secure multiple devices.

Screenshot of mSpy's support providing a custom plan for multiple devices

mSpy’s support can provide custom plans for multiple devices

Overall, mSpy isn’t the best option if you want good value for money. Its default plan only monitors 1 device, and the custom plans for multiple devices cost significantly more than what you can pay for competitors with similar functionality.

Refund Policy

Unlike Qustodio, which lets you request a refund within 30 days with no questions asked, mSpy’s refunds are subject to various conditions, as indicated by the refund policy on their website.

Screenshot of mSpy's refund policy

mSpy can deny a refund under many conditions

Given all the conditions, getting a refund for mSpy is incredibly difficult. Various conditions need to be met to qualify, and you can’t get your money back if you are simply unsatisfied with the product and change your mind.

mSpy doesn’t offer a free trial either, meaning you have to commit to the purchase to try it out. Thankfully, there’s a demo on the website that you can use to get an idea of what the app’s functionality is like before you purchase it.

MSpy offers the following plans

Bottom Line

Overall, mSpy’s surveillance tools effectively tell you what your kids are doing. The app ensures you always know who they’re talking to, where they’re going, and whether they’re accessing any unnecessary apps or websites on their devices. All of this information helps ensure you can keep your kids safe.

You can try mSpy yourself to see if it’s right for you. It may cost a bit more than its competitors, but it might be worth it due to its ease of use and the few unique features it provides, like photo and video monitoring, screen recording, and more.

FAQs on mSpy

Is mSpy safe?

Yes, mSpy is a safe software that’s been around for many years. However, the company experienced a prior data breach in which over 100GB of data was compromised [1]. Since then, the company has come out to clarify that not much sensitive information was leaked in this breach and that they’ve upgraded their security [2].

Is mSpy legal?

Yes, mSpy is legal to use, as long as you’re using it as a parental control software to safeguard your own children. Of course, it’s illegal to monitor anyone else’s activity without them knowing, and doing so may land you in legal trouble.

Can I use mSpy without rooting the target phone?

You can, but some advanced features will be limited. For instance, keylogging, social media monitoring, and geofencing don’t work when using mSpy on an unrooted Android device.

Can I install mSpy without my child knowing?

Yes, but it depends on which app you’re using. On Android devices, the mSpy app remains hidden, and you can remove all file installation traces. However, your child may notice an update in their iCloud account when you set it up on their iPhone.

Can I limit the time my child is on their phone?

No, mSpy’s features don’t include a screen time limiter. Since it’s more of a surveillance software, you can’t set limits on how long your kids can use their devices. However, you can use the app/website blocker to ensure they don’t waste time on unnecessary activities.

Does mSpy have a free trial?

No, you must purchase mSpy if you wish to use it. However, there’s a 14-day refund policy that lets you get your money back in certain conditions.

How many devices can I monitor with mSpy?

It depends. The base subscription only covers 1 device, but you can contact support and ask for a 3-device or 5-device subscription at an increased price.

How can I see everything on my child’s phone?

mSpy’s tools let you see everything on your child’s phone. The app includes keylogging, social media monitoring, picture, video, and storage monitoring, among others. All this lets you know exactly what’s in your child’s phone at all times.

References

[1] https://techcrunch.com/2024/07/11/mspy-spyware-millions-customers-data-breach/
[2] https://www.mspy.com/blog/dont-panic-your-data-is-safe-blog-mspy/

Osama Zahid
Written by: Osama Zahid
Osama Zahid is a Writer at WizCase. His forte is antivirus software, and he has written numerous reviews, comparisons, and guides on various cybersecurity products during his time at WizCase. Always on top of the latest software developments, he frequently runs tests to ensure that the information he presents is accurate and up-to-date. Prior to joining WizCase, Osama spent close to a decade writing about a wide range of topics, including AI, cybersecurity, computer hardware, and more. When he isn't sharing his expertise through his writing, he likes to polish his coding skills, head out for late night runs, or immerse himself in his favorite games.
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