Zoom Is Rolling Out New AI-Powered Document Editor On Workplace

The American video communications company Zoom announced today a new AI-powered document editor called Zoom Docs.

The new tool, built along with the company’s AI assistant, Zoom’ AI Companion, is now included in Zoom accounts with any paid plan—starting with Pro from $13 per month.

“Zoom Docs is our first Zoom Workplace product with generative AI built in from the ground up,” said Smita Hashim, chief product officer at Zoom in the document, “it effortlessly transforms information from Zoom Meetings into actionable documents and knowledge bases, so teams can stay focused on meaningful work.”

Users will be able to access Zoom Docs through the Zoom Workplace app—version 6.1.6 or later—, from the website homepage, or the web app.

According to Wired, with this new product, Zoom attempts to compete against Google and Microsoft’s widely adopted tools: Google Docs and Word. It’s a difficult market as both competitors already dominate the scene. Microsoft Teams has 320 million monthly active users while Google Workspace has 3 billion active users, but Zoom expects to make an impact and offer a special tool to users.

“AI is what makes the experience so differentiated,” said Hashim to Wired. “The goal is that the mundane, high friction takes, which take up so much of our time, can be done by AI.”

Among Zoom Docs’s most relevant features, the company highlights turning meetings into AI-powered summaries with AI Companion on an editable document adapted to multiple template options such as brainstorming, one-on-ones, stand-up meetings, Q&As, project updates, and more.

AI Companion can also generate content based on meeting transcripts. Users can use predetermined commands or create new requests, and can also ask AI Companion to summarize and translate content into nine languages. The documents created through Zoom Docs can be shared and edited with multiple users who can work on the document simultaneously.

Zoom has also promoted the new tool on social media. “Say hello to greater productivity with Zoom Docs, the AI-first collaborative docs solution for Zoom Workplace,” wrote the company on X, “Zoom Docs’ AI-first modular design easily adapts to team and project needs, including documents, wikis, tables, and project trackers — providing a single place to manage work.”

🆕 Say hello to greater productivity with Zoom Docs, the AI-first collaborative docs solution for Zoom Workplace 👉 https://t.co/JJJRRwQAvV

Zoom Docs’ AI-first modular design easily adapts to team and project needs, including documents, wikis, tables, and project trackers —… pic.twitter.com/ljFjIdGWOG

— Zoom (@Zoom) August 5, 2024