PwC Becomes OpenAI’s First Reseller and Largest Enterprise User

PricewaterhouseCoopers (PwC) announced a new deal with OpenAI last week, making it the largest customer and first reseller of the ChatGPT Enterprise product aimed at large businesses.

PwC said that its US and UK firms have reached an agreement with OpenAI to offer ChatGPT Enterprise, its business-focused artificial intelligence tool to its employees and clients.

As part of the agreement, PwC’s US and UK workforce will gain access to the latest tools developed by OpenAI, including ChatGPT-4o model and new capabilities focused on voice and image.

“By embracing ChatGPT Enterprise across our workforce, we will bring our first-hand experience of our AI transformation to clients, complementing our audit, tax and consulting services with a broad array of business and industry solutions,” the firm said in its post.

The accounting and consulting firm will provide ChatGPT Enterprise licenses to its 75,000 US employees and 26,000 UK employees, according to The Wall Street Journal, which first reported the news. However, PwC did not disclose the number of employees who would use the artificial intelligence product.

PwC did not disclose the financial terms of the deal with Microsoft-backed OpenAI.

The deal builds on PwC’s April 2023 announcement, in which the firm revealed its US division would invest $1 billion over three years to enhance and scale its capabilities in generative AI. “The OpenAI agreement is part of the initial $1 billion investment,” a PwC spokesperson told The Wall Street Journal.

Additionally, the firm has been developing its GenAI capabilities by building its own custom GPT solutions and training its workforce to use AI responsibly to review tax returns, generate dashboards and reports, develop software and proposals.