CyberGhost Not Working With US Netflix? Here’s a Fix (2024)

Reading time: 11 min

Netflix actively tracks and blocks IP addresses that belong to VPNs to prevent subscribers from bypassing geo-restrictions and violating licensing terms. But VPNs also work hard to continue providing a safe way to watch Netflix, especially on less secure public WiFi hotspots.

Since this virtual chase is costly, many VPNs stop trying to be ahead of the streaming service. CyberGhost is one of the few VPNs that still work with US Netflix. It has a large server network to keep up with Netflix’s bans on IP addresses, top security, and high-speed connections.

If you can’t access Netflix, don’t worry. You can easily make some simple changes to the settings. If you’re new to using a VPN, you can subscribe to CyberGhost with confidence because they offer a 45-day money-back guarantee. Just follow the step-by-step guide to start watching Netflix. Editor’s Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as CyberGhost VPN. However, this does not affect our review process, as we adhere to a strict testing methodology.

Access Netflix with CyberGhost

Quick Guide: 3 Easy Steps to Watch US Netflix With CyberGhost

  1. Download CyberGhost. Download, install, and subscribe to CyberGhost. The long-term plans are cheaper and come with a 45-day money-back guarantee.
  2. Connect to a server. Netflix-optimized servers in the US are more reliable and have better speeds.
  3. That’s it! Login to your US Netflix account to start watching your favorite shows.

Still Having Trouble Accessing Netflix With Cyberghost? Try These Steps

As Netflix bans thousands of IP addresses that belong to VPNs, CyberGhost isn’t the only VPN that occasionally can’t access the streaming service. Many of the top VPNs on the market have to adapt to the ever-changing detection protocols that streaming services like Netflix use. But that doesn’t mean that CyberGhost will never work with Netflix again. The popular shows on Netflix and other streaming services can be accessed with CyberGhost using these simple solutions.

  1. Restart — It’s the oldest trick in the book but sometimes it’s all it takes to fix the problem. Try signing out and signing in again to CyberGhost and Netflix.
  2. Check your IP address — The IP address sometimes doesn’t change when connected to a VPN server. So, Netflix denies access when it detects the original IP address and location. Before streaming, make sure the IP address has really changed.
  3. Disable firewall and antivirus software — Antivirus software and firewall settings can also prevent CyberGhost from accessing Netflix. Disable these software and try again.
  4. Connect to another server — If Netflix is inaccessible with CyberGhost, it’s usually because of the server and not the VPN. It could have been banned by Netflix or experiencing downtime. Since CyberGhost has several servers optimized for Netflix, try connecting to one of them or choose a regular server in another local location.
  5. Change the encryption protocol — Since every protocol uses different encryption and tunneling methods, some are just better at staying under Netflix’s VPN detection radar than others. To change the protocol, go to CyberGhost’s settings and select OpenVPN or WireGuard.
  6. Delete browser cookies and cache — The websites you visit usually hold onto temporary location data through cookies and cache files. Since Netflix can access this information to identify the actual physical location, clear these files so it’ll show the content library of the server you are connected to.
  7. Get a dedicated IP address — For a small fee, CyberGhost offers dedicated IPs based in the US and several other countries. It’s an IP address that’s assigned specifically to one person. Since the IP remains the same across all the devices related to an account, it’s less likely to trigger Netflix’s blocking mechanism which targets shared IPs.
  8. Ask customer support — If Netflix is still inaccessible after trying the solutions above, contact CyberGhost’s customer service via live chat, available 24/7. An agent will be able to provide the latest list of working servers for Netflix.
  9. Use another VPN service — If CyberGhost is still unable to access Netflix, ExpressVPN might be a better option. It has 11,670 servers in 100 countries along with top speeds for streaming. You can try ExpressVPN risk-free as it comes with a 45-day money-back guarantee.

Why You Should Use CyberGhost to Access Netflix

CyberGhost is one of the best VPNs to access Netflix because many of its 11,670 servers in 100 countries are optimized for streaming the service at high speed. These optimized servers are available in Australia, Canada, France, US, UK, and many other countries. A large number of CyberGhost servers worldwide also means there’s less congestion on any one of them, which could lead to lags while watching your favorite shows.

The optimized servers for Netflix in the US are on average 22% faster than CyberGhost’s regular servers. Their speeds are more than enough for a buffer-free streaming experience on Netflix. Alternatively, CyberGhost also has a Best Server Location feature to help you connect to the fastest server near you to stream shows at high-speed.

CyberGhost is able to access The Irishman on Netflix

If you’re in the habit of watching Netflix on the go while connected to public WiFi, CyberGhost protects your security and prevents your connection from being targeted by cybercriminals. Its military-grade AES-256 bit encryption makes it practically impossible for hackers to break into your sensitive information. The automatic kill switch disconnects all devices from the internet if the connection becomes unstable, while DNS leak protection makes sure all data is always encrypted. This prevents Netflix from blocking its service while streaming due to real location and IP address exposure.

To make sure none of your online streaming activities and personal information are recorded or obtained by third parties, CyberGhost follows a strict no-log policy. Plus, CyberGhost’s servers are RAM-based, which means all your data is deleted after every session and none is stored on a hard drive. In fact, it doesn’t need to record your personal data since it’s based in Romania, which is neither part of the 5, 9, or 14 Eyes Alliance, nor governed by data retention laws.

One of the reasons VPNs can’t access Netflix is that they have shared IPs that are actively tracked and blocked by the streaming service. CyberGhost offers US, Germany, France, UK, and Canada-based dedicated IP for a small fee. A dedicated IP has exclusive ownership and comes with a clean reputation to make accessing Netflix more likely.

Since I can connect up to 7 devices to CyberGhost at the same time, I didn’t log off my devices at home to watch Netflix on my smartphone while traveling. The VPN’s apps are easy to use for streaming whether your devices run on Windows, iOS, Mac or Android. I went straight to streaming by typing ‘Netflix’ in the search bar instead of choosing the server location.

CyberGhost has several subscription plans, but I recommend the long-term 2-year + 2 months plan as it’s the cheapest at $2.19 per month and has a 45-day money-back guarantee. It’s enough time to try CyberGhost with Netflix risk-free while you test all its features. I tested the refund policy and was happy to get my money back within 5 days of requesting it via live chat.

Device Guide For Watching Netflix With CyberGhost

These step-by-step guides on how to watch US Netflix with CyberGhost will give you unlimited access to all your favorite shows. Connect as many as 10 devices at the same time whether on your smartphone, computer, or TV, and you can stream Netflix securely wherever you go.

1. Access Netflix on Windows With CyberGhost

CyberGhost's expanded home screen on the Windows app

The CyberGhost app has a clean interface on Windows
  1. Open CyberGhost.
  2. From the home screen, click on “For Streaming.”
  3. Move your mouse cursor over Netflix and click on “Play.”
  4. CyberGhost then connects while opening a browser window with Netflix US on it.
  5. Go ahead and minimize your app and stream as usual.

2. Access Netflix on Android With CyberGhost

CyberGhost's

Swipe left to “Secured Streaming” profile on your Android device to watch Netflix
  1. Open your CyberGhost app.
  2. Swipe left until you see the “Secured Streaming” profile.
  3. Click “START.”
  4. Tap “Netflix” and click “United States.”
  5. CyberGhost automatically connects you to the server best suited to streaming in the country.
  6. Start your Netflix app and begin watching your favorite content.

3. Access Netflix on iPhone With CyberGhost

CyberGhost home screen and servers screen on iPhone

Select “Best Location” on the Server Choice area and tap the “Streaming” tab
    1. Open your CyberGhost app.
    2. Click on the Server Choice area – the default is “Best Location.”
    3. Tap the “Streaming” tab and pick the United States.
    4. The app automatically picks a US streaming server for you.
    5. Once you establish the connection, you’ll receive a connected message.
    6. Minimize the app and begin watching Netflix on your iOS device.

4. Access Netflix on Mac With CyberGhost

Screenshot of CyberGhost Mac app's streaming servers tab.

CyberGhost has many optimized servers for streaming US Netflix
  1. Open CyberGhost.
  2. Click on “For Streaming”
  3. Scroll down to the US servers.
  4. Once you’ve chosen the United States as your country, you can pick a server closest to you.
    Click “CONNECT.”
  5. You should be able to access Netflix as usual from your browser.

Editor’s Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as CyberGhost VPN. However, this does not affect our review process, as we adhere to a strict testing methodology.

FAQ: Accessing US Netflix With CyberGhost

Can CyberGhost access other streaming platforms?

Yes, CyberGhost has many optimized servers to access 35+ international streaming platforms including your home libraries from sites like Amazon Prime Video, Hulu, and BBC iPlayer.

Additionally, CyberGhost can also access many of Netflix’s different content libraries in other regions thanks to its 11,670 servers in 100 countries. The difference in the libraries is due to licensing issues. Netflix US may be the most popular, but CyberGhost has optimized servers to access Netflix Australia, Brazil, France, Germany, India, Italy, Japan, Korea, Spain, Sweden, Turkey, and the UK.

Is it legal to use CyberGhost to access US Netflix?

Yes, it’s legal and will not result in a criminal or civil lawsuit, but using a VPN is against Netflix’s terms of service. It has the right to terminate your account at any point even if you have very good reasons to use CyberGhost to access Netflix. So far, it hasn’t enforced these rules, but, to be safe, it’s best to comply with the streaming service’s terms and conditions.

What should I do if Netflix won’t work with CyberGhost?

There are several steps you can take if you can’t access Netflix with CyberGhost. These will usually resolve the issues, but if you still can’t access the streaming service or prefer to try another VPN, ExpressVPN is my top recommendation. It’s capable of accessing many streaming services including local and international Netflix libraries, has superior security features to protect you online, and high connection speeds for uninterrupted streaming. It also offers a 45-day money-back guarantee on all its plans so you can take ExpressVPN for a test drive confidently.

Watch US Netflix With CyberGhost Today!

Using a top-rated VPN like CyberGhost is your best bet when it comes to accessing Netflix privately and securely, especially when you’re using public WiFi. It has military-grade 256-bit encryption, an automatic kill switch, and DNS leak protection to make sure your data is never exposed or leaked while streaming. You can also access Netflix with CyberGhost in many regions at high speed, eliminating lags.

However, like all VPNs, CyberGhost experiences restrictions from Netflix on its IP addresses, potentially limiting access at times. If you’re new to this, you may appreciate the straightforward guides on accessing Netflix with CyberGhost. If it still doesn’t work, a few simple adjustments to the settings is usually all it takes to get back to streaming.

We review vendors based on rigorous testing and research, and also take into account your feedback and our affiliate commission with providers. Some providers are owned by our parent company.
Rosemary S Siluvai Anthony
Rosemary S Siluvai Anthony is a Content Writer & Editor at WizCase. She specializes in VPN, proxy servers, and private search engines. Rosemary regularly tests cybersecurity products and has written many reviews, how-to manuals, and comparisons. When she’s free, Rosemary reads about the inner workings of the products she recommends to bring clarity to others. Before joining WizCase, Rosemary was a content and copywriter in the automotive, R&D, and financial industries for 17 years. Her work in the banking sector led to a deep interest in fraud investigations and online security. If she’s not working on the next article for WizCase, Rosemary is hiking or planning her next trip. Otherwise she’s in front of the TV, succumbing to Netflix.
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