How to Cancel Avira Phantom Pro VPN and Get a Refund (Tested 2024)
Reading time: 12 min
Updated on August 11, 2023
You’re entitled to a full refund when you buy Avira Phantom Pro VPN, since it’s covered by a 30-day money-back guarantee if you change your mind after downloading it. The refund process is straightforward — I tested it myself and I’ve outlined the steps for you below.
Once you get your money back from Avira, you may want to try an alternative VPN. Out of all the VPNs on the market, ExpressVPN consistently ranks as the best in 2024 with a lightning-fast network of global servers and powerful security features. It’s also backed by a 30-day money-back guarantee, giving you plenty of time to get a refund if you’re not satisfied. Editor’s Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.
Want to check out more VPNs? Skip to see more top VPNs in 2024.
Quick Guide: How to Cancel Avira Phantom Pro VPN and Get a Full Refund
- Go to Avira’s website and ask for a refund. Click the “Support” button then pick “Home” products to send a refund request to the customer support team.
- Confirm your refund. When a customer support agent replies via email, reply to the email to confirm that you’d like to get your money back.
- That’s it! You’ll get your refund anywhere between 2 to 14 business days.
Step-By-Step Guide: How to Cancel Avira Phantom Pro VPN
- Go to Avira’s homepage and click on the “Support” button.
![Screenshot of Avira's website showing Avira Phantom Pro VPN]()
- Go to “For Home.” Clicking the contact link will connect you with Avira’s home products support team.
![Screenshot of Avira's support options page]()
- Select “Billing, purchases & licenses.”
![Screenshot of Avira's support options page]()
- Choose “I want a refund.”
![Screenshot of Avira's support options menu showing an option to request a refund]()
- Fill out the support ticket form. Make sure to include your reference number (check the confirmation email you got when you originally signed up).
![Screenshot of Avira's support ticket form]()
- Wait for an email. It took 15 days for me to receive a reply (after I sent a follow-up email after 4 days).
![Screenshot of an email from Avira customer service confirming that my refund is being processed]()
- Receive your refund. The money returned to my account the next day, although it can take between 2-14 business days for refunds to be processed via credit card.
![Recent activity screenshot]()
- Try an alternative to Avira Phantom Pro VPN. The best VPN in 2024 is ExpressVPN and it’s backed by a 30-day money-back guarantee, so you can try it without any risk. The refund process is much easier too. It takes just minutes to get a refund approved over 24/7 live chat and the money returned to my account in less than 1 week.
Editor’s Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.
The Best Alternatives to Avira Phantom Pro VPN (Tested in 2024)
1. ExpressVPN — #1 Alternative VPN With Blazing-Fast Speeds and Powerful Privacy Features
Key Features:
- 3,000+ ultra-fast servers in over 105 countries
- Military-grade encryption, zero-logs servers, and a kill switch protect your connection
- Works with Windows, Mac, iOS, Android, routers, smart TVs, browsers, and more
- 24/7 live chat and email support
- 30-day money-back guarantee
ExpressVPN is the best alternative to Avira Phantom Pro VPN in 2024 with blazing-fast speeds and top-notch privacy features. Not many VPNs can claim to do both, but you can trust ExpressVPN to keep your internet activities safe and anonymous with no sacrifice in speed.
The strict no-logs policy ensures none of your browsing activities are ever stored or shared. ExpressVPN is one of the few VPNs that has had its servers seized in an actual police raid, proving it keeps zero data that can identify you or your online activities. All 8+ servers are further secured with AES 256-bit encryption — this is military-grade standard and ensures your internet traffic can’t be intercepted by advertisers, hackers, or any other unwanted third parties.
The kill switch makes sure no data is ever leaked by blocking off the internet whenever you’re disconnected from the VPN or switching servers. I even ran multiple leak tests to double-check there are no unexpected DNS or IP leaks tests (there are none). ExpressVPN’s RAM-based server network is an added bonus, as all servers are wiped on every reboot to ensure no data is ever saved.
With such heavy layers of protection, I was impressed to find that ExpressVPN’s global servers are consistently fast. It didn’t matter whether I connected to a local server or on the other side of the world — I experienced no buffering or lag during streaming, online gaming, or torrenting.
ExpressVPN can even unblock streaming platforms worldwide, including Netflix US, Disney+, Amazon Prime Video, HBO Max, Hulu, BBC iPlayer, and DAZN. On the very rare occasion that a server didn’t work, I simply contacted the 24/7 customer support team over live chat and asked for a list of recommended servers. This solved any streaming blocks every time.
While ExpressVPN is a little more expensive than its competitors, I believe it’s excellent value for money as you won’t get this combination of world-class features elsewhere. It’s risk-free to try ExpressVPN and see for yourself as it comes with a 30-day money-back guarantee. If you don’t like it, you can get a hassle-free refund. When I tested the refund policy, a customer support agent replied in under 2 minutes over 24/7 live chat and processed my refund with no questions asked. The money was in my bank account the next day.
Editor’s Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.
Get ExpressVPN's Black Friday Deal! You can subscribe to ExpressVPN for as low as per month + get extra 4 months free with the 2-year plan (save up to %)! This is a limited offer so grab it now before it's gone. See more information on this offer here.
2. CyberGhost — Optimized Servers for Streaming, Torrenting, and Gaming
Key Features:
- 11,670+ servers in over 100 countries
- Protects your traffic with military-grade encryption and a zero-logs policy
- Native apps for Windows, Mac, iOS, Android, routers, and more
- 24/7 support via live chat and email
- 45-day money-back guarantee
CyberGhost has specialized servers optimized for smooth streaming, torrenting, and gaming. This makes it easy to find the best available server for your needs, especially considering that CyberGhost has more than 11,670 servers worldwide. You don’t have to waste time switching between servers to find a fast and steady connection.
When it comes to streaming, CyberGhost has optimized servers for popular platforms like Netflix, Amazon Prime Video, and Disney+. It even has servers for country-specific channels, like HBO Max, Hulu, SlingTV, Europe1, Rai Play, Canal+, Yle, and ServusTV.
The specialized torrenting servers are listed by country, and you can sort each country by user load and distance. The gaming servers display the ping rate — a low ping is important for preventing lag during multiplayer games. I connected to CyberGhost’s gaming server in New York and had a perfectly-smooth game of Call of Duty, where I never missed a headshot.
In addition to military-grade 256-bit encryption, CyberGhost has a no-logs policy and automatic kill switch. It even has its unique NoSpy Servers located in Romania, a country with privacy-friendly data laws. These NoSpy servers are owned and maintained by CyberGhost, eliminating the security risks of entrusting your data to third-party data centers.
While its speed is a little slower than ExpressVPN, CyberGhost is packed with plenty of premium features. You can even try CyberGhost risk-free by taking advantage of its 45-day money-back guarantee. Just reach out via 24/7 live chat for a refund. My request was processed in a few minutes and I had the money back in my account in 2 days.
Editor’s Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as CyberGhost VPN. However, this does not affect our review process, as we adhere to a strict testing methodology.
2024 Update! You can subscribe to CyberGhost for as low as per month + get an extra 2 months free with the 2-year plan (save up to %)! This is a limited offer so grab it now before it's gone. See more information on this offer here.
3. Private Internet Access — Largest Network of Servers for Accessing the Global Web
Key Features:
- Huge network of 35,000+ servers in 91+ countries
- AES 256-bit encryption and no-logs policy keeps your activities hidden
- Dedicated apps for Windows, Mac, iOS, Android, and more
- Emaila and live chat support available
- 30-day money-back guarantee
Private Internet Access (PIA) has an enormous network of over 35,000 servers across 91+ countries. You’ll have a huge range of servers and IP addresses to choose from, making PIA ideal for browsing content from around the world.
In tests, PIA worked with Netflix, Amazon Prime Video, Disney+, Hulu, YouTube TV, and BBC iPlayer (although it couldn’t access DAZN, like ExpressVPN and CyberGhost). My shows and movies only had 3-5 seconds of buffering at the beginning. Once loaded, the videos played lag-free in 4K Ultra HD quality.
PIA uses 256-bit military-grade encryption to protect your connection and the no-logs policy prevents your data from being recorded. There’s even a kill switch that blocks all internet traffic when you’re switching servers or disconnected from the VPN.
You can try PIA risk-free with the 30-day money-back guarantee and decide if you like it. If you want a refund, you just need to fill out a support ticket on the website. When I tested this, I got a confirmation email within an hour and I had my money back in 3 days.
Try Private Internet Access risk-free
Editor’s Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as Private Internet Access. However, this does not affect our review process, as we adhere to a strict testing methodology.
2024 Update! You can subscribe to PIA for as low as per month + get an extra 2 months free with the 2-year plan (save up to %)! This is a limited offer, so grab it now before it's gone! See more information on this offer here!
FAQs About Canceling Avira Phantom Pro VPN
How do I cancel and get a full refund from Avira Phantom Pro VPN?
Can I cancel Avira Phantom Pro VPN at any time?
How long does Avira Phantom Pro VPN take to process my refund?
According to my tests, it can take a few weeks. I sent my refund request by filling out an online form on the website. I followed up after 4 days after I didn’t receive a response. After 3 days, I got an automated message stating that the team was experiencing a high volume of support requests and it was taking longer than usual to reply. It took another 15 days to hear back from a customer support representative.
If you’re looking for a replacement VPN, CyberGhost has a 45-day money-back guarantee policy — and it’s much quicker to get a refund than Avira Phantom Pro. I got my request approved within 2 minutes over 24/7 live chat and the money was back in my bank account 2 days later.
Editor’s Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as CyberGhost VPN. However, this does not affect our review process, as we adhere to a strict testing methodology.
Try Avira Phantom Pro VPN Alternatives
While it’s a decent VPN from a trusted name in cybersecurity, Avira Phantom Pro is lighter on features than some of the best VPNs on the market in 2024.
If you need a more powerful VPN solution, I recommend you switch to ExpressVPN instead. Its network had super-fast speeds, along with more privacy and security perks. It’s risk-free to try ExpressVPN on your device as you’re protected by a 30-day money-back guarantee. If you don’t like the service, you can get a refund. I even tested this to make sure it works — my refund took a couple of minutes to approve over 24/7 live chat and I got my money back in just 2 days.
Summary — Best Alternatives to Proton VPN in 2024
Editor's Note: We value our relationship with our readers, and we strive to earn your trust through transparency and integrity. We are in the same ownership group as some of the industry-leading products reviewed on this site: ExpressVPN, Cyberghost, Private Internet Access, and Intego. However, this does not affect our review process, as we adhere to a strict testing methodology.
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