VPN Tracker Review 2024: Before You Buy, Is It Worth It?

Very Fast Local & International Download Speeds

I had an unexpectedly positive experience with speed testing and enjoyed a fast internet connection when connecting to various server locations. I had fast download speeds and a stable connection in countries like the U.S., Australia, and Germany, but the fastest server was located in France. It is helpful that this VPN gives users unlimited bandwidth, as this means the connection will be faster.

Testing was carried out with the VPN Tracker World Connect product, which is available as a standalone product or as part of the VPN Tracker 365 product suite, which incorporates VPN management capabilities.

Speed Test Results

VPN Tracker offers quite fast connection speeds. During my speed test, my download and upload speeds didn’t degrade too much, making this provider a good option for torrenting and video streaming.

I had a base download speed of 51.30 Mbps, but this dropped slightly by 11.6% when I connected to a US-based server. Not much of a difference really, and I would call this a relatively fast download speed.

Changing the server location to Germany also resulted in excellent speed. Despite an 18% decrease, download speed was still considerable enough to stream and surf the web. Ping times increased from 2 to 146 ms, which was still within acceptable limits. My download speed topped out at 47.48 Mbps when I was connected to the France server.

I connected to an Australian server to determine how the distant servers performed during the speed tests. The ping time increased by more than six times, my download speed was a solid 43.50 Mbps, and I was able to watch videos without buffering. Surfing the web wasn’t a problem either.

On the whole, I found VPN Tracker to provide excellent performance on the speed front and would recommend it to anyone looking for a service that does not significantly impact their internet connection speed.

Server Network — Limited Server Network

Currently, VPN Tracker has servers located in 21 different countries around the world, including most countries in Europe, Asia, and the US. However, the company seems to fall short when it comes to sharing its servers’ details. It does not disclose how many servers it owns or operates.

This isn’t great news, especially when there are services like CyberGhost that offers incredibly large server networks with advanced security features. Having a large network of servers allows for smooth, reliable network connectivity no matter where your employees are located.

Security — No Kill Switch Included

VPN Tracker encrypts your data using AES 256-bit encryption, an industry standard. With current technology, 256-bit encryption is practically impossible to crack, as it is 2128 times more secure than 128-bit encryption. This means that even if your data is intercepted, it would be impossible to decrypt it.

A tunneling protocol is essential to ensuring your connection remains super secure at all times. VPN Tracker supports a variety of protocols, including OpenVPN, L2TP, SSL, IKEv2, SSTP, and PPTP. I strongly recommend you use OpenVPN whenever possible because it is the most secure. This will ensure the security of your employees on unsecured networks, which is especially important when traveling abroad.

For added protection, VPN Tracker also offers multi-factor authentication and team-based access control. Thanks to its 2-factor authentication feature, your account will be much harder to hack. After activation, a code will be sent to your chosen device before you can use your account.

Split routing is another useful tool the VPN offers. It lets you select specific networks and IP addresses to go through the VPN, while all the other internet traffic is routed through your ISP. Businesses can take advantage of this because a remote employee connected via VPN from a remote location can access specific targets via the VPN, while they can browse other external sites via their ISP.

Furthermore, the VPN always separates company traffic and private traffic. VPN Tracker supports split tunneling at the resource level by default, so only legitimate company traffic will be routed through the company network. Therefore, if one user is compromised, the rest of the network remains safe since that user did not have access to it.

I tested VPN Tracker for leaks of IP and DNS data and found that it was leak-proof. My IP and DNS addresses were changed to German ones, and my true US IP was never revealed.

Unfortunately, VPN Tracker lacks a kill switch, arguably the most important tool a VPN provider can provide. The absence of a kill switch will result in unprotected connections in the event of server failure. It will not be apparent that you’re browsing the web without VPN protection, and that could leave you vulnerable.

Privacy — Collects Data but Separates Personal Traffic

VPN Tracker claims on its homepage that it does not log or store any personally identifiable information. However, the provider says in its privacy statement that it does process user data, including IP addresses, device IDs, time/date of logins, and user IDs.

The fact that VPN Tracker records the data above is quite concerning as it contains some very identifiable information. But, how does VPN Tracker use this information? According to the provider, this information is logged and processed for identification as the license owner and to keep an eye on unauthorized access to your account.

VPN Tracker will also receive information from third party apps that you use with it due to its many integrations. Nonetheless, it can’t read data that hasn’t been routed through it. So, it won’t collect any of your usual personal data, like video calls and instant messages.

The VPN Tracker’s headquarters is in Germany, so it has to follow the laws governing data retention and privacy there. Fortunately, Germany is among many European countries that have adopted GDPR laws to protect individuals’ privacy online. Despite this, Germany is a member of the 5/9/14 Eyes and will exchange data with other alliance members. Some individuals are against the 5/9/14 Eyes because it compromises individual privacy and permits governments to gain a great deal of information about the citizens living throughout the world.

Fortunately, VPN Tracker specifies that it will only disclose stored data if legally compelled to do so. For instance, VPN Tracker would be obligated to hand over data if the German government requested it. But since no browsing data is kept, it is difficult to correlate activities between subscribers and the network.

Top-tier real VPNs use military-grade encryption to guard your online privacy and maintain strict no-logs policies to ensure your data is not recorded, so it can’t be accessed even if they’re physically inspected.

Torrenting — Torrenting With VPN Tracker Carries Risks

The VPN Tracker website does not mention torrenting, and there are no clear rules regarding it. I decided to ask VPN Trackers’ support team since the company website offered no information about torrenting. Despite not getting a clear answer, I was told that the company doesn’t limit any traffic.

Even if file-sharing is allowed, it lacks a kill switch, which is an important torrenting function. Thus, if your connection drops for whatever reason, your IP address and online activities may be revealed to your ISP.

Torrenting requires anonymity, and in countries where the practice is banned, users could get in trouble, face fines or imprisonment. In that regard, I always recommend that you don’t download illegal content. Check out our ExpressVPN review to learn what makes a great torrenting VPN.

Does VPN Tracker Work in China? Maybe!

This was another question I addressed to support since I couldn’t find any specific information about this on the company’s website. In a confusing response, the agent implied that the service could be used in China depending on how I set up my VPN connection, without providing further specifics.

VPN Tracker does not use obfuscation technology to get around strict internet censorship, so I do not expect it to work. Although third-party apps such as OpenConnect or Cisco AnyConnect can be used to manually configure the VPN, the process may be overly complex. In addition, VPN Tracker has a very small VPN server network, so connecting to a distant server may result in sluggish performance.

ExpressVPN is one of the few VPNs that manages to pass the Great Firewall of China with ease. It features advanced features and technologies that allow you to access your favorite streaming platforms, social media, and websites. Note that the protection of a VPN doesn’t give you a license to commit illegal acts, so please exercise a basic level of caution when using a VPN in China.

Editor's Note: Transparency is one of our core values at WizCase, so you should know we are in the same ownership group as ExpressVPN. However, this does not affect our review process, as we adhere to a strict testing methodology.

Customer support is offered through tickets, and the response time varies based on your plan. Standard users get priority support, but I found that customer support responds quickly regardless of which plan you have. Support responded promptly and thoroughly to my questions; I was impressed by how friendly and knowledgeable the support was.

There is a section on VPN Tracker’s website that lets you create a support ticket directly, which is a great time-saving feature. Although the site promises 24/7 support, there is no live chat feature or remote phone number, so this is the only way to contact staff.

You should, however, visit the FAQ page first before you ask for something directly and have to wait for a response. VPN providers usually neglect this area, but VPN Tracker’s knowledge base is among the most comprehensive and helpful on the market. You can almost always find a response to your question here, whether your query is general or specific.

It would be great if VPN Tracker’s customer service offered 24/7 live chat and an enthusiastic invitation to ask for help. The best VPNs offer live chat and are quick to reply. It’s important to note that support is not available on weekends. I didn’t receive a response to a query I sent Friday night until Monday morning. Even if VIP users get priority technical support, a ticketing system is not the fastest method of resolving issues with a global client base.