AI-Powered Robotic Restaurant Debuts At Barcelona Airport

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AI-Powered Robotic Restaurant Debuts At Barcelona Airport

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Barcelona Airport (BCN) has launched SELF, allegedly the world’s first AI-powered robotic restaurant at an airport.

In a Rush? Here are the Quick Facts!

  • The restaurant covers 137m² and serves coffee, sandwiches, salads, and desserts.
  • An advanced robotic arm handles up to six orders simultaneously.
  • Customers place and pay orders via touchscreen, receiving QR code notifications.

Developed in partnership with Areas, a Spanish multinational specializing in food and beverage, the 137m² restaurant offers a variety of meals, including coffee, sandwiches, pastries, salads, pokes, and desserts, all served through automated systems designed to increase efficiency and improve customer experience, as first reported by International Airport Review (IAR).

The restaurant features a robotic arm capable of handling up to six orders simultaneously. Customers place and pay for their orders via a touchscreen, receiving a QR code for their meal.

AI technology, including machine vision, allows the system to optimize service in real time, ensuring faster and more accurate food preparation, says IAR.

SELF is the result of collaboration between Areas, Aena, and various strategic technology partners, such as MasterCard, Kuka, ICG, and brands like Coca-Cola and Lavazza. The system operates autonomously but works alongside human staff to manage inventory, optimize procurement, and enhance customer service, as reported by IAR.

However, as automated systems like SELF become more widespread, there are growing concerns about the implications for job losses. Many roles traditionally occupied by airport food service employees could be displaced by robotics and AI, especially in tasks like food preparation and order fulfillment.

As the industry embraces these technologies, it will be essential to address the potential impact on workers and explore retraining opportunities or alternative job placements to mitigate displacement. Balancing innovation with job security will be a key challenge in the evolving landscape of airport services.

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